ABN: 48965583685

1300311195

info@visaempire.com.au

 

About us:

Visa Empire Pty Ltd is a Registered Migration and Education consultancy( MARN 2117044) that works in collaboration with IELTS and PTE tutorial Brisbane Pty. Ltd with its head office based in Brisbane. Visa Empire is a student-oriented company that caters to the needs of international students starting from their selection of study courses till the time they achieve their migration goals. We are proud that with our honest and realistic approach in the education industry, we remain one of the top language schools in Brisbane and have helped more than 8000 international students in their migration goals.

 

Our Services:

Preparation and Lodgment of Applications for the following Visas: –

·       Student visa

·       Partner visa

·       485/TR

·       Global talent visa

·       Parents visas

·       Employer sponsored visas

·       Tourist visas

·       General skilled visas

·       Skills Assessments

·       Citizenship applications

·       AAT

 

Visa Empire refund policy

The client must book the date and time of the consultation by selecting the “Book Consultation” option in the Client Area or by contacting one of our offices and speaking to a Client Services Consultant.

Any pre-paid fee will be forfeited if the client is not reachable at the number provided or does not contact our office at the booked consultation time and does not provide at least twenty-four (24) hours’ notice of cancellation. If you need to cancel or reschedule the consultation, you can provide notice either through the Client Area of the Website, or by telephone within the 24-hour period specified.

As the client telephone consultation is a one-time exclusive engagement, no further advice will be provided at its conclusion. Any further consultations, either by telephone or e-mail, with a Migration Consultant are not covered by the Professional Consultation Service fee. If a further consultation is desired and/or required, the client may choose to purchase an additional telephone consultation or another migration service.

Some services from Migration Expert include a complimentary consultation.

All clients are required to telephone our office at the assigned time. The complimentary Professional Consultation must be utilized within 10 days of provision of the Managed Visa Application Service documents.

If the client has already paid for the Professional Consultation Service and then opts to cease the engagement for any reason, without providing notice as stipulated above, there will be no entitlement to a refund.

 

STORAGE AND SECURITY OF YOUR INFORMATION

We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.

We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However, if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.

Individual profile and company details are not used for any other purpose. Details are only supplied to a third-party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.

We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (Personal Data).                                                                                                       

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.

 

THIRD PARTIES

We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of The Migration Agency, our customers or third parties or if required by law.

 

We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

 

 

COOKIES

A cookie is a small file placed in your web browser that collects information about your web browsing behavior. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g., name, address, email address or telephone number). Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

 

Our website uses cookies to analyze website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.

 

CHANGES TO THIS POLICY

Visa Empire may change this Policy from time to time for any reason and will update the Policy accordingly.

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